By searching public posts, the National Geospatial-Intelligence Agency fulfills its duty to provide decision-makers with past, present and future insights into locations during a global emergency. The NGA isn’t the only agency augmenting their data analysis efforts, analysis and mapping with the inclusion of public social media feeds. There are many ways that real-time public data via the crowd, secured from social media, can augment data analysis, mapping and decision making.
Public Social Media feeds mapped in Syria (Image Credit: DefenseOne)
The following are just a few of the uses for the inclusion of public social data:
Social search supporting TSA activities
Transportation Security Administration moved Kelly Hoggan, chief of U.S. airport security, to another position after outraged flyers posted numerous pictures and videos on social media outlets in recent days showing security lines snaking through airport terminals at a snail’s pace. The analysis of tweets and Instagram posts from frustrated travelers resulted in immediate action to resolve the problem. See More